Client Success Manager
São Pauloonsitemanager
Posted 4 days ago · via Lever
About this role
The role
We're looking for an experienced Client Success Manager to lead our Strategic North American Client Success team based in Brazil.
This role is responsible for building a high-performing team that partners with WGSN's clients, ensuring they realize maximum value from our products and services. You will combine exceptional people leadership with commercial thinking, coaching your team to deliver outstanding client outcomes while helping shape the future direction of Client Success across North America.
Working closely with Sales, Product, Consulting and senior leadership, you'll champion best practices, strengthen our client engagement strategy and develop the next generation of Client Success talent.
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
We compare your skills against the role requirements.
2
Level fit
This role is manager-level. We check your trajectory against it.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is based in São Paulo. We weight your proximity and willingness to relocate.
Score yourself on this role.
Free · no card · written explanation included
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