Wolters Kluwer (India) Private Limited - ELM

Customer Service Technical Associate

USA - Hagerstownhybridjunior$30K – $50K

Posted today · via Workday

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About this role

LOCATION: Hybrid – 8 days per month in the Hagerstown MD office OVERVIEW The Technical Customer Service team delivers world-class customer service with a high level of professionalism, diplomacy, and knowledge about Wolters Kluwer products and business practices. Our values propel us to put the customer at the center of everything we do, honor our commitment to continuous improvement and innovation, aim high and deliver the right results, and most importantly: win as a team The Technical Customer Service Representative provides technical and customer pre- and post-sales support across Wolters Kluwer Health applications through analysis and problem solving to facilitate installation, implementation, maintenance, education, and documentation for online and desktop software.…

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reqspace match rubric

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Skills match

For this role: salesforce

Level fit

This role is junior-level. We check your trajectory against it.

Domain experience

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Recency

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Location fit

This role is based in USA - Hagerstown. We weight your proximity and willingness to relocate.

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