Business Analysis Manager (Operational Excellence Manager)

USA - Chicagohybridmanager$99K – $173K

Posted today · via Workday

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About this role

Job Description Summary The Operational Excellence Manager plays a hands-on and strategic role in proactively identifying, executing, and sustaining continuous improvement initiatives across Service and FCOE operations. T his individual contributor partners with leadership to assess current-state workflows, identify inefficiencies, and define future-state solutions. The role drives measurable improvements through data-driven analysis, technology enablement, and modern methodologies including Lean, Six Sigma, and Agentic AI. The ideal candidate is curious and strategic, thrives in complex problem-solving, collaborates effectively across functions, and drives innovation to enhance efficiency, productivity, and the overall customer experience.…

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What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

Skills match

For this role: power bi, sigma, jira, miro, teams

Level fit

This role is manager-level. We check your trajectory against it.

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

Location fit

This role is based in USA - Chicago. We weight your proximity and willingness to relocate.

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Skills in this role

Pulled from the job description. These are the keywords we'll weight when scoring your fit.

power bisigmajiramiroteams

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