Customer Service Operations Associate

USA-NY-Albany-Washington Avehybridjunior$29K – $49K

Posted today · via Workday

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About this role

Basic Function: The Customer Service Operations Associate – Verifications (CSOA) executes business license verifications to onboard managed service clients' license portfolios. The CSOA participates in independent and team projects, adheres to strict deadlines, maintains incoming workload, and utilizes internal knowledge bases and task management systems to complete work. This position is ideal for someone who enjoys research, solving problems, working with data, and communicating with a variety of stakeholders. You'll interact with government agencies, business partners, and internal teams while managing multiple priorities in a fast-paced environment.…

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reqspace match rubric

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Skills match

For this role: teams, outreach

Level fit

This role is junior-level. We check your trajectory against it.

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

Location fit

This role is based in USA-NY-Albany-Washington Ave. We weight your proximity and willingness to relocate.

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