Product Software Engineer

IND-Pune-Smartworkshybridmid

Posted today · via Workday

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About this role

Job Title: IT Support Engineer Experience required: Minimum 3 years and maximum 5 years Work schedule: 24×7 rotational shifts with monthly shift rotation Role Overview We are looking for an IT Support Engineer with 3–5 years of relevant experience to join our 24×7 monitoring and support team. The role involves monitoring applications, infrastructure, cloud resources, and containerized services; investigating alerts using metrics, logs, and traces; and supporting incident response to maintain service availability and performance. The ideal candidate will demonstrate practical troubleshooting skills, apply knowledge gained through product and application knowledge-transfer (KT) sessions, and communicate technical findings clearly.…

Read the full description on Wolters Kluwer's site →

What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

Skills match

For this role: sql, opensearch, aws, azure, kubernetes…

Level fit

This role is mid-level. We check your trajectory against it.

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

Location fit

This role is based in IND-Pune-Smartworks. We weight your proximity and willingness to relocate.

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Skills in this role

Pulled from the job description. These are the keywords we'll weight when scoring your fit.

sqlopensearchawsazurekubernetesdatadognew relicopsgeniegrafanajirateams

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