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Wolters Kluwer

Senior Customer Success Specialist - Healthcare

USA - Chicagohybridsenior$78K – $137K

Posted today · via Workday

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About this role

LOCATION: Hybrid - 8 days a month in the office (See locations on the posting) OVERVIEW The Senior Customer Success Specialist plays a high-impact role in managing strategy and product utilization across the Clinical Decision Support Provider product portfolio. They serve as an advisor for our mid-size (major) accounts and are responsible for optimizing customer outcomes to ensure alignment with the client’s clinical, operational, and strategic goals. They ensure customer relationships are established and strengthened, drive product adoption and ensure utilization goals are achieved to maximize value realization, implementation projects are well-managed, communication plans are effectively designed and executed and ongoing performance is managed.…

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1

Skills match

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2

Level fit

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3

Domain experience

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4

Recency

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5

Location fit

This role is based in USA - Chicago. We weight your proximity and willingness to relocate.

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