VP, Global Business Operations & Strategy, CP & ESG Audit & Assurance

GBR - Londonhybridvp

Posted today · via Workday

About this role

The main responsibility of the role is to manage the global TeamMate Customer Lifecycle from implementation through renewal, with the goals of maximising engagement across approximately 3,000 customers and improving retention. The role leads the Professional Services, Customer Success, Customer Service, Sales Support and Retention functions. In addition to post-sales customer lifecycle management, this position supports TeamMate Strategy, including VSP, budgeting and strategic projects; contributes to Go-to-Market activities such as business cases, packaging and pricing; and owns the Business Intelligence function supporting Sales, Marketing, Product and post-sales teams.…

Read the full description on Wolters Kluwer's site →

What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

1

Skills match

For this role: teams

2

Level fit

This role is vp-level. We check your trajectory against it.

3

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

4

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

5

Location fit

This role is based in GBR - London. We weight your proximity and willingness to relocate.

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Skills in this role

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