Customer Support Specialist – Bike Expert

mid

Posted 1w ago · via Teamtailor

About this role

Workster is partnering with a rapidly growing e-mobility startup to recruit Customer Support Specialists for their Brooklyn, NY team. In this role, you will be the first point of contact for potential customers, helping them navigate the e-bike selection process, answering product-related questions, and providing expert guidance. Your focus will be on delivering an exceptional customer experience and supporting sales conversion.…

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What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

1

Skills match

For this role: teams

2

Level fit

This role is mid-level. We check your trajectory against it.

3

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

4

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

5

Location fit

This role is based in a specific location. We weight your proximity and willingness to relocate.

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Skills in this role

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