Xcellink PteBusiness Operations

CFIT Technical Specialist - AL-FRC251121 009/01

Singaporeonsitemid

Posted 10mo ago · via Workable

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About this role

Job Description: CFIT Technical Specialist Location: Singapore Department: Information Technology – Customer Facing IT Integration / Electronic Shipping Solutions Role Purpose The CFIT Technical Specialist plays a key role in supporting customers who adopt DHL’s Electronic Shipping Solutions. This role provides hands-on technical guidance, troubleshooting, and end-to-end support—both onsite and remotely. You will act as a primary helpdesk and technical escalation point for customer-facing IT matters, ensuring smooth implementation, configuration, and ongoing use of DHL’s eShipping solutions. Main Responsibilities Customer Support & Helpdesk Provide first-line and advanced technical support for DHL Electronic Shipping Solutions via phone, email, remote tools, and onsite visits.…

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