reqspace
Start free trial →
X
Xcellink PteEnterprise Operations and Services

Service Desk Engineer - (WL-FRW260113 001/01)

Singaporeonsitemid

Posted 9mo ago · via Workable

See if I'm a fit →Tailor my resume for this role →Apply on Workable ↗

About this role

The Service Desk Engineer is responsible for providing first-level IT support and on-site technical assistance to ensure smooth operation of the Institute’s IT systems. This role involves handling service desk tasks, maintaining IT infrastructure, resolving incidents, and managing IT assets. The Service Desk Engineer plays a crucial role in maintaining high-quality IT services for day-to-day operations and special events. *Fresh graduates are encouraged to apply! Key Responsibilities: 1. Service Desk Support: Act as the primary point of contact for end users to log and resolve service requests, incidents, and IT support calls. Troubleshoot hardware and software issues using structured checklists, aiming for first-call resolution through FAQs, knowledge bases, and known solutions.…

Read the full description on Xcellink Pte's site →

What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

1

Skills match

For this role: teams

2

Level fit

This role is mid-level. We check your trajectory against it.

3

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

4

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

5

Location fit

This role is based in Singapore. We weight your proximity and willingness to relocate.

Score yourself on this role.
Free · no card · written explanation included
See if I'm a fit →

Skills in this role

Pulled from the job description. These are the keywords we'll weight when scoring your fit.

teams

More at Xcellink Pte

See all open jobs at Xcellink Pte →