WL-FNW250905 004/04

You will be part of an IT infrastructure Support Team managing mission critical high-tech biometrics devices at critical locations of significant national interest. You will be trained to manage, troubleshoot and maintain the operational availability of these devices and to remedy faults to prevent operational down-time. As a IT Support Engineer, you will be responsible for the following - • Support the project teams in the implementation, installation and configuration of PCs/Workstations O.S., applications and related peripheral devices. • Provide 1st level on-site IT support to the end-users on 24x7 rotational shift, from 10 am to 10 pm/ 10 pm to 10 am, including Public Holidays. • Provide findings and timely status update to the Project Manager on major issues escalated by users.…