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XsollaCustomer Success (AM)

Customer Success Manager

Remote USARemote (US)manager

Posted 6 days ago · via Lever

About this role

ABOUT YOU We are looking for a Customer Success Manager who is executive-level communicator, deeply relationship-driven, and solutions-oriented to join our Customer Success team. The best candidate will be someone who thrives in a fast-paced, highly collaborative, and exceptionally dynamic setting and is excited to build and nurture deep strategic partnerships with clients, serve as a trusted advisor at the executive level, and drive measurable partner growth and retention. Strong executive communication skills, emotional intelligence, and a data-driven approach to relationship management is essential, along with experience in Customer Success, Account Management, or senior client-facing roles managing accounts.…

Read the full description on Xsolla's site →

What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

1

Skills match

We compare your skills against the role requirements.

2

Level fit

This role is manager-level. We check your trajectory against it.

3

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

4

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

5

Location fit

This role is remote-eligible — we factor in your stated location and time-zone overlap.

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