Customer Service & Support Specialist
mid
via Ashby
About this role
We're the team behind a rapidly scaling, AI-powered software platform built for the corporate housing and property management industry — the all-in-one system operators turn to automated guest communication, integrated CRM, reservation management, and AI-driven operations. As demand surges across the industry, we're not just building software — we're building the smartest, most connected platform in the space, and we're doing it fast.
We've teamed up with Handoff to bring on board top-tier talent as we scale — people who want in on a growing company at the ground floor, working shoulder-to-shoulder with the founders building the product that's redefining how this industry operates.
RESPONSIBILITIES
Customer Support & Technical Assistance:…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
For this role: teams
2
Level fit
This role is mid-level. We check your trajectory against it.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is based in a specific location. We weight your proximity and willingness to relocate.
Score yourself on this role.
Free · no card · written explanation included
Skills in this role
Pulled from the job description. These are the keywords we'll weight when scoring your fit.
teams