reqspace
Start free trial →
Z
Zalando

Senior Product Analyst (all genders)

Berlinonsitesenior

Posted today · via Workday

See if I'm a fit →Tailor my resume for this role →Apply on Workday ↗

About this role

THE ROLE & THE TEAM Serving over 50 million active customers across Europe, Customer Care at Zalando is undergoing an AI-first transformation. We are shifting from reactive support to proactive, personalized experiences powered by state-of-the-art agentic architectures and LLM-driven applications. In Customer Care Tech, we build intelligent applications and scalable infrastructure powering millions of customer touchpoints and supporting thousands of customer care specialists. As a Senior Product Analyst, you will be the analytical engine behind our AI product strategy. You will pioneer how we evaluate non-deterministic AI systems, establish rigorous experimentation frameworks, and connect conversational intelligence directly to business impact and customer trust.…

Read the full description on Zalando's site →

What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

1

Skills match

For this role: python, sql, databricks, teams

2

Level fit

This role is senior-level. We check your trajectory against it.

3

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

4

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

5

Location fit

This role is based in Berlin. We weight your proximity and willingness to relocate.

Score yourself on this role.
Free · no card · written explanation included
See if I'm a fit →

Skills in this role

Pulled from the job description. These are the keywords we'll weight when scoring your fit.

pythonsqldatabricksteams

More at Zalando

See all open jobs at Zalando →