Tech Support Engineer
Tainan Cityonsitemid
Posted today · via Workday
About this role
【Summary】 Responsible for SMS TW installed base product ( mask repair tool ) for tool issue support & improvement project. • Technical Support: Provide technical advice and action plans to field service engineers for product issues. • On-Site Assistance: Offer on-site support when the tool is down and the issue cannot be resolved remotely. • Issue Escalation: Escalate tool issues to headquarters when they cannot be solved locally. Facilitate communication between the local team and headquarters, and act as the owner to review and execute action plans provided by headquarters. • Knowledge Sharing: Develop Best Known Methods (BKM) for knowledge sharing to enhance the technical competency of the local service team.…
Read the full description on Zeiss Industrial Quality's site →
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
For this role: beam, teams
2
Level fit
This role is mid-level. We check your trajectory against it.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is based in Tainan City. We weight your proximity and willingness to relocate.
Score yourself on this role.
Free · no card · written explanation included
Skills in this role
Pulled from the job description. These are the keywords we'll weight when scoring your fit.
beamteams