Team Lead, Customer Success
Bengaluruonsitesenior
Posted 1mo ago · via Workable
About this role
ZeroFox is seeking a Team Lead, Customer Success to oversee a team responsible for scalable customer success engagement and technical platform configurations. This role will lead a team of Customer Success team members, with potential oversight of an additional Customer Success Operations resource. The team lead will drive strategic execution across digital customer engagement, platform optimization, and process efficiency, ensuring seamless post-sales support for our customers. This position requires a balance of customer-centric leadership, technical expertise, and programmatic execution to scale customer success efforts effectively. The ideal candidate will have experience in SaaS customer success, technical configurations, automation, and customer engagement strategies.…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
For this role: teams
2
Level fit
This role is senior-level. We check your trajectory against it.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is based in Bengaluru. We weight your proximity and willingness to relocate.
Score yourself on this role.
Free · no card · written explanation included
Skills in this role
Pulled from the job description. These are the keywords we'll weight when scoring your fit.
teams