ZifoCommercial Excellence

Customer Success Manager

Chicagoonsitemanager

Posted 2w ago · via Workable

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About this role

Location: Boston, MA; RTP area, NC; Chicago, IL **This role is not eligible for relocation assistance** Background Zifo is seeking a Customer Success Manager (CSM) to join our commercial team! This position will be responsible for conducting account mining activities with Enterprise Pharmaceutical/Biotech/Life science companies. Customer Success Manager Role Summary We are looking for an individual who demonstrates strong commitment to proactive account management, maintains current revenue streams, consistently develops the revenue pipeline within the customer portfolio, and fosters successful, long-term partnerships with our clients. Core Responsibilities Partner with Customer Success and Delivery teams in kick starting engagement with new Customers/business areas/products.…

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What we'd score you on

reqspace match rubric

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Skills match

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Level fit

This role is manager-level. We check your trajectory against it.

Domain experience

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Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

Location fit

This role is based in Chicago. We weight your proximity and willingness to relocate.

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