Customer Service Representative
Brazilremotemid
Posted 3w ago · via Workable
About this role
We are seeking a proactive, empathetic, and detail-oriented Customer Support Representative to join our team. In this role, you will take ownership of the post-purchase customer lifecycle, serving as the central point of contact once purchase orders are transmitted to our vendors. You will bridge operations across Sales, Accounts Payable, Accounts Receivable, logistics partners, and freight carriers to ensure seamless order execution, issue resolution, and exceptional customer satisfaction. Key Responsibilities Order Validation & Discrepancy Auditing: Review vendor order acknowledgments against internal POs to ensure absolute data accuracy.…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
We compare your skills against the role requirements.
2
Level fit
This role is mid-level. We check your trajectory against it.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is remote-eligible — we factor in your stated location and time-zone overlap.
Score yourself on this role.
Free · no card · written explanation included