VP of Customer Support

Somersetremotevp$180K – $243K

Posted 1w ago · via Workable

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About this role

Zipliens is a leading lien resolution company that specializes in streamlining the lien resolution process for personal injury law firms. We are looking for proactive, results-driven individuals to join our dynamic team. We are seeking a VP of Customer Support to build Zipliens' support function from the ground up. Reporting to the Chief Customer Officer and sitting within the Customer Experience department alongside the VP of Customer Success, this role owns inbound, reactive support for the firms that use Zipliens, along with the operating foundation that makes that support consistent, measurable, and able to scale. Owning Customer Support at Zipliens is a greenfield opportunity.…

Read the full description on ZipLiens's site →

What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

Skills match

For this role: salesforce, hubspot

Level fit

This role is vp-level. We check your trajectory against it.

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

Location fit

This role is remote-eligible. We factor in your stated location and time-zone overlap.

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Skills in this role

Pulled from the job description. These are the keywords we'll weight when scoring your fit.

salesforcehubspot

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