Global IT Service Delivery Manager

Corporate At ZOLL, we're passionate about improving patient outcomes and helping save lives. We provide innovative technologies that make a meaningful difference in people's lives. Our medical devices, software and related services are used worldwide to diagnose and treat patients suffering from serious cardiopulmonary and respiratory conditions. Job Summary The Service Delivery Manager independently manages intake, triage, and delivery coordination for undefined or cross-functional IT initiatives within the Project LITE framework. This role serves as a primary point of contact for business stakeholders and ensures alignment between delivery execution and ITIL-based service management practices. Essential Functions Own end-to-end intake and triage for assigned Project LITE requests.…