Technical Partner Advisor, Zoom Customer Experience

Tokyo 23 wardsonsite

via Workday

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About this role

Technical Partner Advisor, Zoom Customer Experience What you can expect You'll drive customer retention and expansion across Zoom's Customer Experience portfolio by partnering with service providers to ensure successful deployments and sustained adoption. You'll establish technical standards, monitor account health, and proactively address churn risks throughout the customer lifecycle. You'll enable partners to independently deliver value while connecting product feedback to engineering improvements. About the Team We deliver Zoom's Customer Experience solutions through strategic partner relationships, ensuring enterprise customers achieve their business objectives. Our team collaborates across Product, Engineering, and Partner organizations to scale technical expertise.…

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What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

Skills match

For this role: teams, zoom

Level fit

We check your title trajectory against the seniority signal of the role.

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

Location fit

This role is based in Tokyo 23 wards. We weight your proximity and willingness to relocate.

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Skills in this role

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