Customer Success Manager

Sydneyhybridmanager

Posted today · via Workday

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About this role

Customer Success Manager – 2015010, G12 What You'll Do As a Customer Success Manager, you play a crucial role in helping our customers successfully deliver, adopt and use Cisco technologies, driving value realization and growth. You will be the primary point of contact for customers, guiding them through software adoption and enabling them to accomplish their business and technical goals whilst orchestrating and overseeing our transactional and subscription based delivery. Your responsibilities will include: Driving software utilization and value realization, leading to customer renewals and business growth. Proactively handling renewal risks, demonstrating insights to increase customer retention, and facilitating workshops to review adoption progress and ensure successful onboarding.…

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What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

Skills match

For this role: css, teams

Level fit

This role is manager-level. We check your trajectory against it.

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

Location fit

This role is based in Sydney. We weight your proximity and willingness to relocate.

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Skills in this role

Pulled from the job description. These are the keywords we'll weight when scoring your fit.

cssteams

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