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177 Brightree

Senior Customer Support Specialist

Peachtree Cornersonsitesenior$64K – $86K

Posted 1w ago · via Workday

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About this role

Brightree is a leading provider of cloud-based software solutions that help post-acute care providers streamline operations and improve patient outcomes. As a Senior Customer Support Specialist, you will play a critical role in delivering an exceptional customer experience by resolving complex issues and serving as a trusted advisor to our clients. In this role, you will provide consultative support on Brightree’s platform, helping customers maximize the value of our solutions. You’ll combine technical expertise , problem-solving skills, and a customer-first mindset to drive resolution, build knowledge, and continuously improve the support experience. Ideal shift is 9am - 6pm ET.…

Read the full description on 177 Brightree's site →

What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

1

Skills match

For this role: sql, teams

2

Level fit

This role is senior-level. We check your trajectory against it.

3

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

4

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

5

Location fit

This role is based in Peachtree Corners. We weight your proximity and willingness to relocate.

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Skills in this role

Pulled from the job description. These are the keywords we'll weight when scoring your fit.

sqlteams

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