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312 Res Med Asia Pacific

Consumer Care Sleep Coach

Sydneyonsite

Posted today · via Workday

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About this role

Consumer Care Sleep Coach Maternity cover contract 6months with potential extension 30.4hrs a week (4 days) One saturday a month with a weekday off in lieu Hybrid/remote work Job Summary This role focuses on guiding consumers through their sleep health journey by offering tailored solutions from our sleep health product range. Based within ResMed’s Australian Consumer Care Centre, the position provides frontline support to new and existing consumers across Australia via phone, email, video call, SMS, social media, and live chat. Let's talk about Responsibilities • Deliver an exceptional consumer experience across all interactions and channels, aiming to meet consumer needs at the first contact.…

Read the full description on 312 Res Med Asia Pacific's site →

What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

1

Skills match

For this role: salesforce

2

Level fit

We check your title trajectory against the seniority signal of the role.

3

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

4

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

5

Location fit

This role is based in Sydney. We weight your proximity and willingness to relocate.

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Skills in this role

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