English Gaming Support Agent - EMEA - Racing Simulator
Remote - Albania; Remote - Algeria; Remote - Kazakhstan; Remote - Kosovo; Remote - Nigeria; Remote - South Africa; Remote - Tunisia; Remote - Uzbekistanremote$21K – $40K
via Greenhouse
About this role
As a Gaming Support Agent at 5CA, you'll handle customer support issues for an assigned game studio. You'll help players with account and technical issues and resolve purchase- and gameplay-related queries for the Assetto Corsa game. You'll work directly with the client and their team, and take assisted training modules that help you grow, develop, and improve your skills as you work. You'll stay on top of the client's newest projects and updates, as well as past releases and branding, and help their players continue enjoying the games they love.
Shift: 10.00 - 19.00 CEST with Saturdays and Sundays off.
About you
You speak and write English at an advanced level (minimum C1)
You are located in Albania, Algeria, Kazakhstan, Kosovo, Nigeria, South Africa, Tunisia, Uzbekistan…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
For this role: mode
2
Level fit
We check your title trajectory against the seniority signal of the role.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is remote-eligible — we factor in your stated location and time-zone overlap.
Score yourself on this role.
Free · no card · written explanation included
Skills in this role
Pulled from the job description. These are the keywords we'll weight when scoring your fit.
mode
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