Senior Customer Success Manager
Hemel Hempsteadonsitemanager
Posted 2w ago · via Workable
About this role
This is a high-impact role within Managed IT Services for someone who wants to genuinely make a difference at the customers they work with. As a Senior Customer Success Manager (CSM), you will become a trusted technology partner to a focused portfolio of our clients, helping them make better decisions, build stronger IT strategies and create technology roadmaps that genuinely improve how their organisations work, using our best-in-class IT Managed Services. Our CSMs play a uniquely influential and high-profile role. You will act as a critical friend, sitting at the centre of customer relationships providing service insight, strategic planning and working closely with senior leaders to turn IT from a cost into an enabler for our clients’ missions.…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
For this role: teams
2
Level fit
This role is manager-level. We check your trajectory against it.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is based in Hemel Hempstead. We weight your proximity and willingness to relocate.
Score yourself on this role.
Free · no card · written explanation included
Skills in this role
Pulled from the job description. These are the keywords we'll weight when scoring your fit.
teams
More at Academia Group
- View →Problem & Service Delivery ManagerLondon, England, United Kingdom
- View →Endpoint Service Desk AnalystCardiff, Wales, United Kingdom
- View →Endpoint Support EngineerCardiff, Wales, United Kingdom
- View →Endpoint Support Team LeadCardiff, Wales, United Kingdom
- View →Apple Systems Engineer - HelpdeskHemel Hempstead, England, United Kingdom
- View →Apple Systems Engineer - OnsiteManchester, England, United Kingdom
