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Airbus

Product Support Manager

Subangonsitemanager

Posted today · via Workday

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About this role

Job Description: To serve as the primary technical interface for regional customers by acting as the Level 1 Product Support Manager within the AHG Technical Support Network. This role ensures continuous fleet operations and customer satisfaction by resolving technical queries, providing airworthiness advisories, and coordinating maintenance logistics for customers in Malaysia and the wider region. Act as the primary Technical Support interface between the customer and AHG, managing relationships within the Support Engineering context. Drive technical query resolution using WebTek within predefined Network KPIs and quality standards. Formulate troubleshooting and repair solutions for MROs and operators, acquiring necessary agreements from AH/AHD.…

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What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

1

Skills match

We compare your skills against the role requirements.

2

Level fit

This role is manager-level. We check your trajectory against it.

3

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

4

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

5

Location fit

This role is based in Subang. We weight your proximity and willingness to relocate.

Score yourself on this role.
Free · no card · written explanation included
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