Bilingual CSR BAQ – ADA Support
Barranquillaonsite
Posted 4mo ago · via Recruitee
About this role
Role Description (Job Purpose) Your role as a Customer Service Representative consists in providing an excellent experience to the customer by placing selling points towards the different product options as well as guiding the customers through a complete array of services accessible to them. You must be knowledgeable of the products to provide a complete and satisfying customer service experience. Primary Responsibilities and Duties: Answer incoming phone calls from customers and identify the type of assistance the customer needs. Ask appropriate questions and listen actively to identify specific questions or issues while documenting required information in computer systems.…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
We compare your skills against the role requirements.
2
Level fit
We check your title trajectory against the seniority signal of the role.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is based in Barranquilla. We weight your proximity and willingness to relocate.
Score yourself on this role.
Free · no card · written explanation included
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