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Allied GlobalCall Center English

Medical Appointment Setter

San Pedro Sulaonsite

Posted 3mo ago · via Recruitee

About this role

The Medical Phone Operator handles high-volume inbound calls and ensures effective communication between patients, providers, and internal teams. This role supports appointment scheduling, call routing, and administrative tasks while maintaining professionalism and excellent customer service. Key Responsibilities Answer and route incoming calls efficiently and professionally. Schedule appointments and manage provider calendars. Take accurate messages and ensure timely follow-ups. Maintain updated schedules and contact directories. Support patient data entry and administrative requests (medical records, prescriptions). Ensure compliance with HIPAA and internal policies. Assist with general office communication and operational support.…

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What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

1

Skills match

For this role: athena, emr, hipaa

2

Level fit

We check your title trajectory against the seniority signal of the role.

3

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

4

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

5

Location fit

This role is based in San Pedro Sula. We weight your proximity and willingness to relocate.

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Skills in this role

Pulled from the job description. These are the keywords we'll weight when scoring your fit.

athenaemrhipaa

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