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Assurant

Associate Quality Assurance Coordinator

Miamionsitejunior$40K – $64K

Posted today · via Workday

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About this role

The Associate Quality Assurance Coordinator is a key position within our growing Miami office. As an Associate Quality Assurance Coordinator, you'll be a problem solver who likes to think on their feet and enjoy challenges. You will thrive in a fast paced and changing environment while identifying training and development needs for our Customer Service call center reps. You will be passionate about customer service, you’ll listen, solve problems, answer questions and work to find a resolution. What will be my duties and responsibilities in this job? Identify QA deficiencies through root cause analysis. Partner with Training and Management to identify programs that reduce errors, and improve both individual and department results.…

Read the full description on Assurant's site →

What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

1

Skills match

We compare your skills against the role requirements.

2

Level fit

This role is junior-level. We check your trajectory against it.

3

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

4

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

5

Location fit

This role is based in Miami. We weight your proximity and willingness to relocate.

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