Broadband Dispatcher II

A Day in the Life of the Broadband Dispatcher II: Competency-based list of primary responsibilities the position is responsible for performing Monitor and assist with management of customer technician routes Maintain ongoing communication with technicians Complete pre-calls to customers Conduct post-installation surveys Verify integrity of ICOMS accounts against work orders Other duties as assigned What You Bring to the Table: Education: High school diploma or equivalent 2-3 years’ experience in dispatch or call center environment Microsoft Office G-Suite Effective communication skills (written and verbal) We're Proud to Offer a Comprehensive Benefits Package Including: 401k retirement plan, with employer match Insurance options including: medical, dental, vision, life and STD insurance Pa…