Associate Director — AI UX Researcher

Enterprise AI has moved faster in the last two years than any technology wave AstraZeneca has adopted. We’ve gone from single-turn chat assistants to agentic systems that take actions on a user’s behalf, from novelty to daily-use tooling, and from “does it work” to “do people trust it, adopt it, and get real value from it.” Traditional UX research methods weren’t built for products that are non-deterministic, conversational, and constantly changing. This role exists to lead the measurement and research practice that answers the questions those products raise — and to be the voice of the user in enterprise AI decisions.…