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AvepointCustomer Success

Application Support Engineer

Singaporeonsitemid

via Greenhouse

About this role

What You Will Be Doing As an Application Support Engineer, you will play a critical role in supporting enterprise applications and ensuring smooth system operations for our clients. You will work closely with customers, project teams, developers, QA engineers, and R&D teams to investigate issues, troubleshoot application problems, perform root cause analysis, and drive issues to resolution. This role is ideal for candidates who enjoy technical troubleshooting, system investigations, SQL queries, APIs, log analysis, and client interaction in a fast-paced environment. Key Responsibilities Being a representative for project-specific customer inquiries and issues that you will take ownership and bring resolution. Ensure customer satisfaction in Project Support and Maintenance…

Read the full description on Avepoint's site →

What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

1

Skills match

For this role: r, sql, replicate, jira, teams

2

Level fit

This role is mid-level. We check your trajectory against it.

3

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

4

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

5

Location fit

This role is based in Singapore. We weight your proximity and willingness to relocate.

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Skills in this role

Pulled from the job description. These are the keywords we'll weight when scoring your fit.

rsqlreplicatejirateams

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