Customer Success Engineer, US (Night Shift)
Manilaonsitemid
via Greenhouse
About this role
What will you be doing?
The Customer Success Engineer serves as a strategic technical resource to our Customer Success Team. The CS Engineer works hand in hand with the Customer Success Team on Customer engagements to assist in adoption, enablement, configurations, technical recommendations, and utilization advice.
Responsibilities will include:
Work as part of a team to respond to digital customer engagement strategies including but not limited to technical product health checks, 30/60/90 day time to value customer engagements throughout onboarding stage, and “call to action” response from Gainsight workflows
Proactively engage customers who are displaying low product adoption and work with said customers to help deploy value-add use cases…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
For this role: r, sql, teams
2
Level fit
This role is mid-level. We check your trajectory against it.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is based in Manila. We weight your proximity and willingness to relocate.
Score yourself on this role.
Free · no card · written explanation included
Skills in this role
Pulled from the job description. These are the keywords we'll weight when scoring your fit.
rsqlteams
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