Customer Success Manager
Melbourneonsitemanager
via Greenhouse
About this role
About the role:
You will be responsible for generating repeatable strategy of technology adoption for AvePoint customers. You must be able to understand the full sales cycle from both a sales and technical strategy perspective to liaise between internal and external stakeholders, such as customers, account managers and technical support engineers.
What your day to day will look like:
Develop customer success metrics to support onboarding, adoption, and retention goals.
Act as a trusted technical advisor, coordinating solution delivery and support for enterprise clients.
Manage a portfolio of technical accounts, providing tailored guidance and recommendations.
Align AvePoint’s product suite to meet individual customer business needs.…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
For this role: r, teams, outreach
2
Level fit
This role is manager-level. We check your trajectory against it.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is based in Melbourne. We weight your proximity and willingness to relocate.
Score yourself on this role.
Free · no card · written explanation included
Skills in this role
Pulled from the job description. These are the keywords we'll weight when scoring your fit.
rteamsoutreach
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