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AYANA HospitalityAYANA Jakarta

Guest Relations Officer (Expatriate Japanese) | AYANA Midplaza, JAKARTA

Central Jakartaonsite

Posted 1w ago · via Workable

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About this role

We are looking for a native Japanese Guest Relations Officer to provide high-quality service to our hotel Japanese customers. You will address complaints and go the extra mile to make sure our guests are satisfied. In this role, you should be an excellent communicator who can stay positive when facing difficult situations. You should also be reliable and customer-oriented, as you’ll serve as a primary point of contact for our customers. Your goal will be to ensure our guests enjoy themselves and plan to come back to our facilities. Responsibilities Review arrival lists to welcome guests Attend to special guests (e.g. VIPs) and answer their inquiries Help prepare welcome folders with collateral (e.g.…

Read the full description on AYANA Hospitality's site →

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1

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2

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3

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4

Recency

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5

Location fit

This role is based in Central Jakarta. We weight your proximity and willingness to relocate.

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