Customer Experience Analyst- Nigeria
Lagosonsitemid
Posted 12mo ago · via Teamtailor
About this role
Job Scope As our Customer Experience Analyst, you will be the “Bamboo” that our users see. You will be at the forefront in interacting with Bamboo users and collecting feedback to help move the product in the right direction.You will work with the product team by surfacing customer feedback and learning from past requests to implement new features, and improve existing features. You will be the middleman between our users and all internal teams. You know what works well and what needs some tweaking. Understand the different needs and objectives of our customers, and recommend solutions to achieve them.…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
For this role: teams
2
Level fit
This role is mid-level. We check your trajectory against it.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is based in Lagos. We weight your proximity and willingness to relocate.
Score yourself on this role.
Free · no card · written explanation included
Skills in this role
Pulled from the job description. These are the keywords we'll weight when scoring your fit.
teams
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