L&D SPECIALIST

Gzira Officeonsitemid

Posted yesterday · via Workday

About this role

About the role: We are looking for a Learning & Development Specialist to drive learning initiatives within Customer Operations. You will design and deliver scalable training programs, manage onboarding, and support continuous employee development to improve performance, efficiency, and engagement. Key Responsibilities: Support the L&D strategy in line with Customer Operations goals and development needs. Identify skills and performance gaps and create blended learning solutions across onboarding, compliance, service, systems, and leadership. Own and continuously improve onboarding and induction programs in collaboration with six Subject Matter Experts. Design and deliver engaging training sessions, workshops, and learning materials.…

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What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

1

Skills match

We compare your skills against the role requirements.

2

Level fit

This role is mid-level. We check your trajectory against it.

3

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

4

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

5

Location fit

This role is based in Gzira Office. We weight your proximity and willingness to relocate.

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