Service Desk Analyst

Remote Pune-Barodaremotemid

Posted today · via Workday

See if I'm a fit →Tailor my resume for this role →Apply on Workday ↗

About this role

Essential: Good understanding of Windows 11 enterprise environment and UI (User profile, email configuration, Appl installing) 2-4 year’s hands-on experience with office productivity tools like Word, Excel, PowerPoint and Outlook Basic understanding of MS networking setup and configuration for PCs (DHCP, DNS, IP configuration) 1-2 years’ experience of managing Active Directory environment (Password reset, User profile changes, Apps/Patch distribution WSUS, SMS etc.) 1-2 years’ experience with international service desk and remote support tools (RDP, GTA, PCAnywhere etc.) Basic knowledge of ITIL framework (V3.0 foundation would be added advantage) Clear understanding of Network and Server fundamentals. Logical frame of mind to articulate and troubleshoot new issues.…

Read the full description on Bizmatics India Private's site →

What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

Skills match

We compare your skills against the role requirements.

Level fit

This role is mid-level. We check your trajectory against it.

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

Location fit

This role is remote-eligible — we factor in your stated location and time-zone overlap.

Score yourself on this role.

Free · no card · written explanation included

See if I'm a fit →

More at Bizmatics India Private

See all open jobs at Bizmatics India Private →