Customer Advocacy Manager

Remote - Anywhere - USARemote (US)manager$78K – $105K

Posted today · via Workday

About this role

About the role We’re looking for a Customer Advocacy Manager to lead the evolution of Blackbaud’s customer advocacy ecosystem, building on our Community and Champions programs to create a more connected, scalable, and signal-driven approach to advocacy. In this role, you’ll shape how Blackbaud identifies, engages, develops, and activates customer advocates across the customer journey. You’ll bring together community engagement, customer relationships, technology, data, and AI-enabled capabilities to create meaningful opportunities for customers to share their expertise, influence others, and strengthen the broader social impact community. You’ll own the strategy for Blackbaud Community and the Champions advocacy program while helping define what comes next.…

Read the full description on Blackbaud's site →

What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

1

Skills match

For this role: less, teams

2

Level fit

This role is manager-level. We check your trajectory against it.

3

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

4

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

5

Location fit

This role is remote-eligible. We factor in your stated location and time-zone overlap.

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