Technical Support, Associate Specialist

Hyderabad - India (Skytech)onsitejunior

Posted today · via Workday

About this role

Job Posting Description As a Technical Support agent, you will work as part of our Customer Support team to solve complex customer issues by combining technical troubleshooting with a strong understanding of customer context and impact. You’ll build technical capability over time while developing the judgment needed to deliver high-quality, customer-focused support. Work Location: Skytech, Hyderabad Work Schedule: This role supports internal customers, partners, and stakeholders who primarily operate during U.S. business hours. • Ability to work a schedule aligned with U.S. business hours, generally 9:00 AM to 5:00 PM Eastern Time (ET), including participation in meetings, consultations, and other business-critical activities during that time.…

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What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

1

Skills match

For this role: salesforce

2

Level fit

This role is junior-level. We check your trajectory against it.

3

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

4

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

5

Location fit

This role is based in Hyderabad - India (Skytech). We weight your proximity and willingness to relocate.

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Skills in this role

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salesforce

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