Technical Support, Associate Specialist
Hyderabad - India (Skytech)onsitejunior
Posted today · via Workday
About this role
Job Posting Description As a Technical Support agent, you will work as part of our Customer Support team to solve complex customer issues by combining technical troubleshooting with a strong understanding of customer context and impact. You’ll build technical capability over time while developing the judgment needed to deliver high-quality, customer-focused support. Work Location: Skytech, Hyderabad Work Schedule: This role supports internal customers, partners, and stakeholders who primarily operate during U.S. business hours. • Ability to work a schedule aligned with U.S. business hours, generally 9:00 AM to 5:00 PM Eastern Time (ET), including participation in meetings, consultations, and other business-critical activities during that time.…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
For this role: salesforce
2
Level fit
This role is junior-level. We check your trajectory against it.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is based in Hyderabad - India (Skytech). We weight your proximity and willingness to relocate.
Score yourself on this role.
Free · no card · written explanation included
Skills in this role
Pulled from the job description. These are the keywords we'll weight when scoring your fit.
salesforce
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