Customer Education Strategist, Senior (INDG)

Arlingtononsitesenior$115K$140K

Posted 1w ago · via Workday

About this role

The Customer Education Strategist, Senior leads the design and execution of scalable education programs—including onboarding curricula, product training, certification programs, and digital learning experiences—that guide customers from their first login through advanced, high-value workflows. Working closely with Customer Success, Product, Support, and Operations, the Customer Education Specialist, Senior ensures education programs evolve alongside the product and support key customer lifecycle milestones. This role builds the frameworks, systems, and governance required to deliver high-quality, scalable learning experiences that drive product adoption, reduce support friction, and create measurable customer outcomes.…

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What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

1

Skills match

For this role: less, figma

2

Level fit

This role is senior-level. We check your trajectory against it.

3

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

4

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

5

Location fit

This role is based in Arlington. We weight your proximity and willingness to relocate.

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Skills in this role

Pulled from the job description. These are the keywords we'll weight when scoring your fit.

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