Staff Customer Success Manager
Waltham Office (POST)onsitemanager$120K – $135K
Posted today · via Workday
About this role
We are seeking a highly motivated, self-starting, and customer-focused Customer Success Manager to join our growing team. This role is crucial in ensuring our clients achieve their desired impact and value from our robotic solutions. You will be trusted to advocate for Boston Dynamics to the customer, and equally, to be the customer's advocate internally. You will thrive working in ambiguity, driving success with minimal oversight. As a strategic partner to our customers, you will play a key role in helping them adopt cutting-edge technology and realize its full potential. Key Responsibilities Serve as the ongoing relationship lead for high-value or complex client accounts, maintaining ongoing post-sale engagement to ensure satisfaction and retention.…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
For this role: teams
2
Level fit
This role is manager-level. We check your trajectory against it.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is based in Waltham Office (POST). We weight your proximity and willingness to relocate.
Score yourself on this role.
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Skills in this role
Pulled from the job description. These are the keywords we'll weight when scoring your fit.
teams
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