Supervisor Training and Quality

Job Title: Supervisor Training and Quality Job Description Concentrix is a technology-enabled global business services company specializing in customer engagement and improving business performance. We partner with ambitious, progressive executives around the world to future-proof their business and stay ahead of the competition and customer expectations. Essential Functions/Core Responsibilities Training Supervision: Identify training needs through performance data, feedback, and business goals. Design, implement, and evaluate training programs and workshops. Supervise trainers and ensure consistency in content delivery and facilitation. Maintain training records and ensure compliance with mandatory learning requirements.…