Manager, Learning Experience Design (Hybrid)

Richmondonsitemanager$122K – $139K

Posted today · via Workday

About this role

Manager, Learning Experience Design (Hybrid) Capital One’s Card Shared Services: Learning & Knowledge (L&K) team ensures that customer service agents and their leaders have the knowledge and skills to solve problems and enable brand defining experiences for millions of customers. We’re a team of learning, knowledge, technology, and data experts who are passionate about enabling agent performance through innovative skill development and content solutions. To transform the learning and knowledge experience, maximize our impact, and enable data-driven, tech-centric learning in the flow of work, we are seeking an innovative and forward-thinking Manager, Learning Experience Design .…

Read the full description on Capital One's site →

What we'd score you on

reqspace match rubric

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1

Skills match

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2

Level fit

This role is manager-level. We check your trajectory against it.

3

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

4

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

5

Location fit

This role is based in Richmond. We weight your proximity and willingness to relocate.

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