Technical Support Specialist

San Francisco CAonsitemid

via Greenhouse

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About this role

Job Summary We are seeking a detail-oriented and customer-focused Technical Support Specialist to join our team. In this role, you will provide technical assistance and support to customers and internal users, diagnose hardware and software issues, and ensure timely resolution of technical problems. The ideal candidate has strong troubleshooting skills, excellent communication abilities, and a passion for delivering exceptional customer service. Key Responsibilities Provide first-line technical support via phone, email, chat, or ticketing system Troubleshoot hardware, software, and network-related issues Install, configure, and maintain computer systems and applications Escalate complex issues to appropriate teams when necessary…

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Level fit

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Recency

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Location fit

This role is based in San Francisco CA. We weight your proximity and willingness to relocate.

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