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Careers Ice Com

Director, Delivery

Puneonsitedirector

Posted today · via Icims

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About this role

ICE is the leading cloud-based platform provider for the mortgage finance industry. ICE solutions enable lenders to originate more loans, reduce origination costs, and reduce the time to close, all while ensuring the highest levels of compliance, quality, and efficiency. The Director, Delivery, DDS Operations leads our Human-in-the-Loop (HITL) operations and drives their transformation for the new era of AI. Based in India, this role directs multiple operational teams and projects at once, with a focus on operational transformation, efficiency improvement, and client delivery. The Director partners closely with the cross-functional leaders across the business to modernize HITL workflows, embed AI and automation into daily operations, and raise quality and throughput.…

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What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

1

Skills match

For this role: r, teams

2

Level fit

This role is director-level. We check your trajectory against it.

3

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

4

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

5

Location fit

This role is based in Pune. We weight your proximity and willingness to relocate.

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Skills in this role

Pulled from the job description. These are the keywords we'll weight when scoring your fit.

rteams

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