Staff, Business Operations (Voice and Chat Process)
Puneonsite
Posted today · via Icims
About this role
Job Purpose The Scheduling Coordinator is a key role in facilitating the assignment of notaries. This role and process spans the service lifecycle acting as the facilitator between the signing agents, schedulers, and our clients at both a strategic and tactical level. Responsibilities Facilitating the assignment of vendors to clients. High volume outbound calls, emails, and texts. Negotiation of fees with vendors to maintain average vendor cost goal set by client/team expectations. Maintain average gross profit that is pre-determined by TCX on a per client basis. Ability to work under strict deadlines aligned with our Service Level Agreements (SLA). Ensuring assigned vendors meet or exceed TCX/Client requirements.…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
We compare your skills against the role requirements.
2
Level fit
We check your title trajectory against the seniority signal of the role.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is based in Pune. We weight your proximity and willingness to relocate.
Score yourself on this role.
Free · no card · written explanation included
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