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Snap-onSnap-on, Repair Systems & Information

Customer Care Account Representative

Louisvilleonsitemid

Posted yesterday · via Icims

About this role

Overview Challenger Lifts, Inc., a division of Snap-on is seeking a candidate to provide optimum customer support to end-users, distributors, representatives, sales managers and Snap-on Inner-Company organizations. Maintain customer relationship by responding to inquires in a timely manner and ensure pricing accuracy of purchase orders and order processing. Prepare credit memo requests as needed and within Company policies. Support VP-Sales & Marketing, Regional Sales Managers as required. This starts out at $24 an hour and benefits start day one. Responsibilities Respond to customer inquiries via telephone and email in a timely and professional manner. Research with other departments and respond to sales order discrepancies, shortages, and damaged shipments.…

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What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

1

Skills match

We compare your skills against the role requirements.

2

Level fit

This role is mid-level. We check your trajectory against it.

3

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

4

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

5

Location fit

This role is based in Louisville. We weight your proximity and willingness to relocate.

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