Head of Service Management
Londononsitedirector
Posted today · via Workday
About this role
The role reports into the Group CTO and will be accountable for overseeing the Service Management functions within the Chaucer Technology Group (CTG). This role leads a key department as part of the evolution of the operating model and is instrumental in modernising the ways of working. This role requires a strategic thinker with a Service Management background and proven leadership skills. The role has overall accountability for the Service Management vision and roadmaps that support and advances the company's business objectives. It also involves leading and mentoring a team of Service Desk, End User Computing, Service Delivery and ITSM Service technicians, and collaborating with cross-functional teams within a matrix organisation.…
Read the full description on Chaucer Underwriting Services's site →
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
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2
Level fit
This role is director-level. We check your trajectory against it.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is based in London. We weight your proximity and willingness to relocate.
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